Cancellation Policy | Refund Policy

We at Ribosweb, adopt diverse cancellation policies for our various services. For more details on this kindly refer to respective service agreement.

Request related to cancellation must be submitted to the finance and sales department of Ribosweb. Through following emails you can submit your cancellation request on or mailing the letter (At our address on the website). On receipt of your request, our accounts department will contact you for issues on cancellation and will advise you related to further process. Until you don’t get cancellation code from our accounts team, your cancellation won’t be considered valid.

Our customer happiness team is composed or perfectionists who work passionately 24/7, Handling Issues of any Complexity. Each and every project is scrupulously checked, so that you receive the service of the highest quality.

Money refund Policy at Ribosweb

Ribosweb adopts various refund policies related to different services. For more details refer to individual service agreement. Ribosweb does not guarantee any refunds for the cancellation of its service. We will act upon the agreement signed, accepted on email, over phone call, signed electronically or physically signed between the client and Outsource.
Possible Reasons for cancellation Refund Amount Explanation for Refund Amount
“Order Cancellation After Making the Payment”
Within 24 Hours-after placing order Up to 90% of the order value We deduct 10% amount because we incur cost for payment gateway and accounts when we return the money.
Within 2-3 Days-after payment/advance payment Upto 50% of the order value TBackend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment.
After 3 days from the date of confirmation No Refunds No refunds are possible.
“Other Reasons for Refunding Payment”
By Mistake I paid extra amount 100% payment will be refunded We will refund your 100% payment after deduct payment gateway transaction’s charges.
“I did not like the design or work” No Refund We strive to understand your concept the the website and request you to clearly specify details which you want to project in the website. Also, you can let us know the designs which you prefer. As a part of our service, we revise the design once and do all minor adjustments once based on comprehensive feedback. No refund is possible under the condition that you did not like the design.
“Work Delay” Upto 50% of the order value The mail trail and quickness of response from your end will be evaluated. There is no guarantee of refund here.
“Work Rejection” 0% We are willing to rework till you are satisfied with the work. However since this work is subjective and what looks Ok to you may not look OK to other, no refunds are possible.
” Technical Glitches” 0% No refund Possible in technically cases like domain errors & hosting as they are outside from our area of influence.

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